Well, since you ask...I've ordered a lot of coffee (as well as a slew of cigars) from JR. Very familiar with their product, I went to order an Xmas gift for a coffee fiend friend. I already had the Jamaican Blue Mtn in my cart when I noticed that the Kona blend no longer said "blend" in the product description and the price had more than doubled. With the increase in price and the term blend removed from the product description I felt it was safe to assume we were talking about 100% pure Kona coffee. Nope. Height of Xmas and they wanted me to send it back UPS at my expense. Wouldn't credit my account the difference in the price of the coffee (I had just bought 2# of the Kona blend a couple weeks earlier at $6/#) and worse yet, treated me with complete indifference over the phone. They're too big to care so I'm taking my business elsewhere.
I also like the Punch Grand Cru Monarco. Awesome wrappers on all the ones I've tried.