Actually, I got it just a couple of minutes ago with COUNTIFS.

I named the data in Column B as "Tech" and Column C as "RLate"

Formula is:
=COUNTIFS(Tech,A5,RLate,"<>")

As a note, A5 is on a second sheet and relates to a technicians' name. I could have plugged in "Tom Smith" or something there.

Anyway, it worked.

Farewell - June 4, 2020