Well....Manufacture date on my xbox is 12/5/2007. I had never registered - so I called and got an extremely helpful rep on the line. She registered me and said that my serial number was under warranty til April 2011. After going through the power cord check, she determined the console needs repair and will be emailing a label. Additionally and fortunately, they are offering expedited shipping - she said the normal turn time is 14-21 days from the time the box ships. With the expedited shipping the turnaround is expected to be 10 days. I was not a prick (per the Doctor's advice) - I usually am not one anyway - and I did not have to ask for a manager. When she asked if there was anything else she could do for me my response was "I hope this call IS being recorded - let the record show that this rep has been extremely helpful".
