Thanks. I've tried all those fixes and nothing. I dropped it on the pavement as I got out of the car. The trouble began after that. It froze when it was "refreshing your media".

When I do the center button thing, my laptop doesn't recognize the Clip when you connect it to the USB.

It only turns on and off. I think it's likely toast.

Alan Lofft,
Axiom Resident Expert (Retired)