Are there any resources that I can provide them that would help? Spec sheets, diagrams? I asked Brent and didn't get a response.
Typically companies don't divulge their design specs. They are funny that way. If you have electronic repair friends that actually know what they are doing, then they should already know how to look for a problem.
Your best and easiest bet is to just call Axiom directly.
Emails are slow as is texting.
Talking in person is an amazingly fast method of communications and i think even a new concept to today's kids.
