Well that was simple enough....

Onkyo offered two options. 1) Send the unit in for repair. 2) A rebate that can only be applied to the purchase of a new unit.

They offered me a $100 rebate, which isn't bad considering I only paid about $200 for the thing bout in 2012. I took option 1 though. They will be sending me a box with pre-paid shipping to ship it back to their repair center. They fix it, send it back to me.

Gotta admit, that's some pretty amazing product support.