In reply to:

Was the problem with Denon in general, due to the product being purchased from the U.S. and not warrantied in Canada?



You got it. Denon Canada would not touch it under warranty. I could pay to have it fixed up here but if I wanted it done under warrany, It had to be shipped into the US. Pain in the &#^*ing ass to say the least. You run the risk of it getting damaged again during transit and to top it all off you have to go through the customs hassle again.