shipment arrived at incorrect facility
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Joined: Apr 2007
Posts: 4,877
connoisseur
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OP
connoisseur
Joined: Apr 2007
Posts: 4,877 |
So I am waiting on my replacement amp for my ep 500 and I decided to check the status via the dhl tracking number.
Here is what the dhl site said:
12/28/2007 2:17 pm Shipment arrived at incorrect facility. Sent to correct destination
?!?!?!?
-David
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Re: shipment arrived at incorrect facility
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Joined: Mar 2005
Posts: 7,463 Likes: 1
axiomite
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axiomite
Joined: Mar 2005
Posts: 7,463 Likes: 1 |
I got that message on both Axiom shipments last month. I think DHL does it on purpose--that way when they don't meet the expected delivery date they can say, "What can we do, it went to the wrong facility?"
Standard operating procedure.
*********** "Nothin' up my sleeve. . ." --Bullwinkle J. Moose
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Re: shipment arrived at incorrect facility
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Joined: May 2002
Posts: 5,745 Likes: 17
axiomite
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axiomite
Joined: May 2002
Posts: 5,745 Likes: 17 |
I got my wife an electric blanket amongst other presents this year. It came from Sears shipped via UPS (my least favorite). The blanket was in a plastic grey UPS bag (no protection there) and inside its own plastic packaging. After i inspected the seriously gouged side of the UPS bag and determined there was likely minimal damage inside to an electric blanket, i pulled out the packaged item only to see a destroyed package. It was so obliterated that i was picking up pieces of plastic packaging off my office floor. This isn't a hard plastic mind you but that soft, squishy PVC. The only thing that comes to mind is the package, being soft and squishable, was thrown into a UPS truck, hence the side gouge, and afterwards, once the back of the truck which eventually was frozen cold overnight and the plastic 'hardened'. Eventually the parcel had something drop on it, blowing the plastic packaging apart like a mini air bomb. I should have taken pictures. Needless to say, its an electric blanket, no harm done but for the love of St Peter, have some damn respect for other people's parcels!!
"Those who preach the myths of audio are ignorant of truth."
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Re: shipment arrived at incorrect facility
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Joined: Dec 2005
Posts: 1,467
connoisseur
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connoisseur
Joined: Dec 2005
Posts: 1,467 |
The only thing that comes to mind is the package, being soft and squishable, was thrown into a UPS truck, hence the side gouge, and afterwards, once the back of the truck which eventually was frozen cold overnight and the plastic 'hardened'. Eventually the parcel had something drop on it, blowing the plastic packaging apart like a mini air bomb. I should have taken pictures.
The physics and idea of that is pretty awesome if it turned out to be true. Not for the bag (or your wife), but just the blowing up part.
M22s|VP100|QS4s|HSU STF2
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Re: shipment arrived at incorrect facility
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Joined: Jan 2004
Posts: 13,849 Likes: 15
shareholder in the making
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shareholder in the making
Joined: Jan 2004
Posts: 13,849 Likes: 15 |
For those that were around a few years ago, you all know what happened to my replacement amp for my old ep500. Normally, the amps are shipped in a vault like wooden crate from Axiom. Well, I got a cardboard box with the remains of the amp and splinters of the crate just thrown in a box from the Fed Ex hub.
Looked like it had been run over by a bulldozer.
M80s VP180 4xM22ow 4xM3ic EP600 2xEP350 AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85
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Re: shipment arrived at incorrect facility
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Joined: Dec 2003
Posts: 10,420
shareholder in the making
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shareholder in the making
Joined: Dec 2003
Posts: 10,420 |
Probably was flung off the end of a forklift as it went around a corner.
Jason M80 v2 VP160 v3 QS8 v2 PB13 Ultra Denon 3808 Samsung 85" Q70
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Re: shipment arrived at incorrect facility
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Joined: Nov 2007
Posts: 868
aficionado
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aficionado
Joined: Nov 2007
Posts: 868 |
DHL,Fed Ex, UPS etc. are all amazing in their disregard for the integrity of the contents of the items they deliver.
Dave
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Re: shipment arrived at incorrect facility
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Joined: Jul 2006
Posts: 12,077 Likes: 7
Founder, Axiom Upgrade Club shareholder in the making
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Founder, Axiom Upgrade Club shareholder in the making
Joined: Jul 2006
Posts: 12,077 Likes: 7 |
The stork who brought me into this world must have taken part in the same training.
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Re: shipment arrived at incorrect facility
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Joined: Aug 2004
Posts: 6,379 Likes: 7
axiomite
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axiomite
Joined: Aug 2004
Posts: 6,379 Likes: 7 |
When I was working for a major material-handling company some years back I was able to look at some of the engineering videos related to the design of luggage handling systems. One of the big challenges was keeping luggage from bunching up at choke points and stopping the whole line. Various solutions were tried to keep the luggage spaced apart, but the ones which were the most consistently successful were also incredibly abusive to the luggage.
I imagine similar solutions are used in the courier business.
M60ti, VP180, QS8, M2ti, EP500, PC-Plus 20-39 M5HP, M40ti, Sierra-1 LFR1100 active, ADA1500-4 and -8
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Re: shipment arrived at incorrect facility
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Joined: Apr 2007
Posts: 4,877
connoisseur
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OP
connoisseur
Joined: Apr 2007
Posts: 4,877 |
so I called DHL today and the asked where my package was. The lady put me on hold and came back after speaking to her supervisor.
She said something along the lines of: "The physical piece may not actually be in the container even though the manifest says so."
Whatever the hell that means!
I asked why the website tracking on dhl says "received package" on the 24th, then on the 27th it says "package was sent to inccorect facility, sending to correct facility." She said that was weird, and her system did not show that information.
She said that according to her information, DHL never received the package from purolator. Then she said I have to wait until monday to see if I get my package... (Yeah, the same one that they never received)
I asked: "so you are saying that purolator never gave you package, what if purolator tells me they did."
She said: " that won't happen, purolator understands our system and if we did not receive the package then that means it was never shipped."
J.C. from axiom assured me that my amp was shipped.
Hopefully everything will become more clear on Monday, as the DHL rep told me she would have more info if I called back then.
I think that translates to "We have no idea where the hell your package is. We seemed to have lost it, and hopefully we will find it before you call back on monday."
-David
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