 Re: As the RROD of turns/ young and the RROD
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Joined: Apr 2007
Posts: 4,877
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OP
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Joined: Apr 2007
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 Now hopefully I can get my xbox back up and running soon. According to xbox.com my xbox will be sent back to me pretty soon.
-David
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Re: As the RROD of turns/ young and the RROD
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Joined: Apr 2007
Posts: 4,877
connoisseur
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OP
connoisseur
Joined: Apr 2007
Posts: 4,877 |
OK, time for an update here.
Microsoft customer support really stepped it up a notch on this one.
Depsite sending the empty box to the wrong place(twice) and having to spend an hour or more on the phone (cumulatively) everything went really smooth. Also The empty box they sent to the repair center made it's way to my house finally. I will keep it for next time my xbox craps out on me... IT has a blank overnight shipping label ready to go.
The first customer service rep I spoke with refused to expedite anything and I was going to be stuck with 3-5 day shipping 3 times plus a 2 week repair time.
The second (or third?) person I spoke with pulled some strings and got everything expedited for me.
Once They got my address right it was a really fast process. The empty box was shipped on wednesday, I received it on Thursday. I shipped it to the repair center on Thursday, They received it on Friday. Today (monday)they are overnighting a console to me from harligen Texas which is 26 miles from mexico. I will receive my xbox by 3:00pm Tuesday. The guy from fed ex said the package came from mexico originally so I may be getting a new console. (usually repairs come back from McAllen TX)
Also, While the majority of the customer support people had fairly poor english I must add that they speak English WAY better than I can speak any other languages....
So... it looks like I am going to eat my words about how crappy the customer support was. Way to go microsoft! (now if you could just keep the console working for more than 3 months.)
Also- I mentioned this before but I got a free wireless controller, a free arcage unplugged game (with 6 arcade games) and 2 free months of xbox live.
I see myself playing lost odyssey tomorrow night!
-David
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Re: As the RROD of turns/ young and the RROD
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Joined: Jul 2006
Posts: 12,077 Likes: 7
Founder, Axiom Upgrade Club shareholder in the making
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Founder, Axiom Upgrade Club shareholder in the making
Joined: Jul 2006
Posts: 12,077 Likes: 7 |
Great news. I'm crossing my fingers for you on getting a brand new unit.
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Re: As the RROD of turns/ young and the RROD
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Joined: Apr 2007
Posts: 4,877
connoisseur
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OP
connoisseur
Joined: Apr 2007
Posts: 4,877 |
I probably won't but it would be nice. (HDMI would be kind of neat)
Regardless of what I get, I just hope it works and is more reliable! Have you got to play LO much yet?
-David
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Re: As the RROD of turns/ young and the RROD
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Joined: Jul 2006
Posts: 12,077 Likes: 7
Founder, Axiom Upgrade Club shareholder in the making
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Founder, Axiom Upgrade Club shareholder in the making
Joined: Jul 2006
Posts: 12,077 Likes: 7 |
No, I still haven't played anymore, but I may go put in some time tonight.
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Re: As the RROD of turns/ young and the RROD
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Joined: Dec 2005
Posts: 3,301
connoisseur
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connoisseur
Joined: Dec 2005
Posts: 3,301 |
I'm losing to much sleep because of that game.  But I'm really enjoying playing it, I would say it can be kind of addictive.
A computer once beat me at chess, but it was no match for me at kick boxing.
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Re: As the RROD of turns/ young and the RROD
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Joined: Apr 2007
Posts: 4,877
connoisseur
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OP
connoisseur
Joined: Apr 2007
Posts: 4,877 |
Yes, I do believe so. I think it is one of those games that you don't want to end... Luckily I am only 5 hours in on disk one still- so plenty of play time left 
-David
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