I have a mall directly behind my house, along with one of the "delivery drop-off spots", and I'm constantly witnessing the care taken by delivery companies. Luckily I haven't had any big problems and I'm getting parcels delivered constantly, but the one regular Purolator delivery guy for this area is a joke. He tosses the parcels from the end of the truck quite often and you can hear them sliding all the way to the front, only to come to a screeching halt. I've also seen him drive away to the next drop-off point just up the parking lot with the back door open, and all the parcels at the back of the truck ended up falling out.