shipping ques./concerns
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Anonymous
Unregistered
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Anonymous
Unregistered
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plz tell me of your experiences ordering through axiom. did any of your speakers arrived damaged, even slightly? unfortunately, my epreriences have been that the larger/heavier the box, the more often the delivery people seem to handle them less carefully, not on purpose, just that the heavier the pkg is, the more difficult it is to move and the drivers/delivery people are always in a hurry. can you describe the way the speakers are packed? we brought home some tower speakers from cambridge soundworks and the packaging was amazing. large chunks of specially shaped foam were actually anchored/imbedded,in several places, into the sides and bottom of the boxes forming a precise cavity shaped to match the speaker, instead of the usual pieces of foam that fit around the sides and corners of most similar products. both work well, i was just impressed by the unique boxes cambridge is using. also, another important question. are the speakers sent requiring a signature from the recipient or have the speakers been left "@ the front door" thanks for your info.
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Re: shipping ques./concerns
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Joined: Oct 2003
Posts: 129
veteran
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veteran
Joined: Oct 2003
Posts: 129 |
I bought a pair of M80s, a VP-150 center, and a pair of QS-8s from the online outlet store. They are supposed to be "blemished". They look perfect to me. I ordered them on a Friday afternoon and they came on Tuesday. They look perfect. The only problem was a hole in one of the shipping boxes (the outside box only, as mine were double boxed) but the inner boxes and the speakers themselves were perfect.
"Life, liberty, and the persuit of happiness"...Go Packers! and Go Badgers!
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Re: shipping ques./concerns
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Joined: Apr 2003
Posts: 16,441
shareholder in the making
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shareholder in the making
Joined: Apr 2003
Posts: 16,441 |
Sorry 'bout them Packers... Go Lions!
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Re: shipping ques./concerns
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Joined: Sep 2002
Posts: 1,488
connoisseur
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connoisseur
Joined: Sep 2002
Posts: 1,488 |
I have M80's shipped from eastern canada to hawaii. arrrived here perfect only the outer box had a few gashes in it.
Axiom packages them in the box for the speakers with specially molded foam for the top and bottom and then they put it in a bigger second box that in about an inch or so bigger than the inner box on all sides and in the corners going all the way through the box are more cardboad spacer things to keep the inner box secure. and they ship with fed ex air. and if one did happen to come damaged. dont worry because you will get a new one in no time.
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Re: shipping ques./concerns
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Joined: Oct 2002
Posts: 115
veteran
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veteran
Joined: Oct 2002
Posts: 115 |
You will be pleased with Axiom's shipments. They use FED Ex which has always been reliable and fast. The M80's that I ordered came in double boxed. The outside boxes were damaged but the inner boxes were fully protected and the speakers were in perfect condition. It must be the same packaging that you experienced with Cambridge although you did not mention the second inner box.
In addition, Axiom's customer service is super. If ever, you are not satisfied with any of their deliveries, they will work with you to make it right.
I knew I would not be home when the Fed Ex guy delivers so I called them and told them to hold the delivery at their office and I just picked them up after office.
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Re: shipping ques./concerns
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Joined: Jan 2003
Posts: 92
old hand
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old hand
Joined: Jan 2003
Posts: 92 |
I have had great experience with them as well, double boxed M80's, qs-8, and vp-100. no problems at all. I have also retured the vp-100, to upgrade to the vp-150 and they were great. Axiom is one of the best companies to deal with, always willing to help out.
Rick
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Re: shipping ques./concerns
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Joined: Jun 2003
Posts: 8,488 Likes: 1
axiomite
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axiomite
Joined: Jun 2003
Posts: 8,488 Likes: 1 |
I received M60's and QS8's.
In both cases, I ordered on Thursday and received delivery via FedEx on Monday. They required a signature.
Absolutely flawless service.
bibere usque ad hilaritatem
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Re: shipping ques./concerns
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Joined: Jul 2002
Posts: 388
devotee
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devotee
Joined: Jul 2002
Posts: 388 |
I would consider myself a proper authority of various packing methods and the contents arriving safely. I can honestly say that Axiom is in the top 5 in this category. They definitely did their homework when it came to designing their packaging.
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Re: shipping ques./concerns
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Joined: Sep 2003
Posts: 7
regular
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regular
Joined: Sep 2003
Posts: 7 |
I'll join in and say that my speakers were very securely packed and arrived in perfect condition.
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Re: shipping ques./concerns
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Joined: Nov 2003
Posts: 359
devotee
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devotee
Joined: Nov 2003
Posts: 359 |
i ordered them tuesday and they came today(thursday)
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