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#297431 - 03/19/10 09:26 PM Re: EP800s Under Repair Again [Re: SRoode]
2x6spds Offline
connoisseur

Registered: 03/16/02
Posts: 2726
Loc: CA, USA
Good luck Sroode. That must be a fantastic set up.
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#297471 - 03/20/10 03:07 AM Re: EP800s Under Repair Again [Re: SRoode]
jakewash Offline
shareholder in the making

Registered: 12/26/03
Posts: 10400
Loc: Calgary, Alberta
 Originally Posted By: SRoode
He shouldn't. I would be so happy with what I have now. No problems, and the bass shakes my house. I never asked for anything more. My post was sort of tongue in cheek. To get a brand new left sub, and a new amp for my right without asking is just incredible. Axiom's support is unmatched, it really is so uncommon today.
I see, once again Axiom customer service goes above and beyond. \:\)
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Jason
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#297482 - 03/20/10 08:13 AM Re: EP800s Under Repair Again [Re: jakewash]
onn Offline
aficionado

Registered: 02/28/08
Posts: 921
Loc: Edmonton Alberta
This morning I head downstairs to the living room to start my day and I smell what seems like rubber. I thought it was a new (old) fridge I had put in the basement yesterday so I head downstairs. Check the fridge and everything is OK with that, no smell. Head back to the living room and I focus in on my EP800's. I touch the back plate of the left one and it is scorching hot. I also notice it is making a clicking sound. I immediately shut it off and unplug it. I go to the other EP800 and it seemed to be fine. The hot sub amp was the replacement for the second EP800 after I received the replacement for my first EP800. So:
First replacement amp went in one sub which is fine.
Second replacement amp went in the other which is hot.
Weird
Put a call in to Axiom and left a message.
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#297484 - 03/20/10 08:49 AM Re: EP800s Under Repair Again [Re: onn]
2x6spds Offline
connoisseur

Registered: 03/16/02
Posts: 2726
Loc: CA, USA
Hello Onn

When you say the back plate of your EP800 was scorching hot, was it too hot to maintain contact with your hand?

Are we talking fire hazard here?
_________________________
Enjoy the Music. Trust your ears. Laugh at Folks Who Claim to Know it All.

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#297485 - 03/20/10 09:17 AM Re: EP800s Under Repair Again [Re: 2x6spds]
onn Offline
aficionado

Registered: 02/28/08
Posts: 921
Loc: Edmonton Alberta
 Originally Posted By: 2x6spds
Hello Onn

When you say the back plate of your EP800 was scorching hot, was it too hot to maintain contact with your hand?

Are we talking fire hazard here?


I could keep my hand on the back plate for a few seconds. No way of holding it there for any longer. It was hot enough to make the burning rubber smell in the living room. Wish I had the laser thermometer from work and could have checked the temp properly.
Mel
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#297487 - 03/20/10 10:10 AM Re: EP800s Under Repair Again [Re: onn]
Adrian Offline
axiomite

Registered: 12/27/08
Posts: 6662
Loc: It's all about the location.
Geesh, I hope they get to the bottom of this. Sorry to hear that Mel.
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#297501 - 03/20/10 01:21 PM Re: EP800s Under Repair Again [Re: Adrian]
jakewash Offline
shareholder in the making

Registered: 12/26/03
Posts: 10400
Loc: Calgary, Alberta
I have brought my laser thermometer home from work as I have been having hot water issues with the new house. I'll send it up to you; wait it is probably faster for you to just drop in to your work and pick yours up, never mind \:\)
_________________________
Jason
-----------------
TTTHHHPPPPPTTTT!

My HT

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#297504 - 03/20/10 01:31 PM Re: EP800s Under Repair Again [Re: jakewash]
onn Offline
aficionado

Registered: 02/28/08
Posts: 921
Loc: Edmonton Alberta
JC called me first thing this morning and said they were planning on shipping out my two new subs on Monday or Tuesday. Will find out more next week.
Mel
_________________________
My system

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#297508 - 03/20/10 01:42 PM Re: EP800s Under Repair Again [Re: onn]
jakewash Offline
shareholder in the making

Registered: 12/26/03
Posts: 10400
Loc: Calgary, Alberta
To this day I am still amazed at Axiom's CS. Best I have ever come across \:\)
_________________________
Jason
-----------------
TTTHHHPPPPPTTTT!

My HT

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#297512 - 03/20/10 02:38 PM Re: EP800s Under Repair Again [Re: jakewash]
htnut
Unregistered


So for all of those who have the latest fixed amp/sub...any further issues?

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