RROD
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Joined: Jul 2004
Posts: 1,443
connoisseur
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OP
connoisseur
Joined: Jul 2004
Posts: 1,443 |
Anyone here ever gotten the Red Ring of Death on their Xbox? I really have not played mine that much - not like I would imagine a house with younger kids would. My machine will not do anything? Is there any recourse with Xbox - a process to follow?
"A fanatic is someone who can't change his mind and won't change the subject" Churchill
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Re: RROD
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Joined: Oct 2006
Posts: 484
devotee
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devotee
Joined: Oct 2006
Posts: 484 |
Yes, and the theories about XBox 360s overheating are just that - theory - in my experience. I'm on my third 360 as MS replaced both the one that I bought and about a year later, the one that they replaced it with. Both locked up and went RROD upon restart within five minutes of playing in a cool room. But David, terzaghi, I think is on his 7th 360, so I don't feel too bad. Go to Xbox.com and Request a Repair. I think that you need an MS Live account to register/request online. I've found the process to be pretty cumbersome and really quite difficult before, but hopefully it'll be a smooth process for you.
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Re: RROD
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Joined: Jun 2007
Posts: 4,357
connoisseur
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connoisseur
Joined: Jun 2007
Posts: 4,357 |
If it's under warranty, I would assume that you do have recourse, but you'll have to send it away for most likely quite a while. That said, I have seen different websites online stating that Microsoft charges upwards of $100 to fix it (I don't know if this is the case if it's still under warranty).
If it's not under warranty, or if you'd like to do it on your own so you don't have to wait, there are numerous websites (possibly YouTube videos also) that have detailed step by step guides to fix the problem. Keep in mind that if the unit is still under warranty, attempting to fix it on your own will void it.
The only reasonable argument for owning a gun is to protect yourself from the police.
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Re: RROD
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Joined: Dec 2005
Posts: 3,301
connoisseur
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connoisseur
Joined: Dec 2005
Posts: 3,301 |
If the product was registered and still under warranty there is no cost for repair or shipping, just go online request a repair and they will e-mail you the shipping label. Having said that, I sent in my Xbox several weeks ago when it was not reading the discs, after 2 weeks they sent it back and it was freezing and getting 3 red lights right out of the box. So back it went again this time with a priority repair, the Microsoft employee was actually very courteous and apologetic about how that should not have happened.
A computer once beat me at chess, but it was no match for me at kick boxing.
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Re: RROD
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Joined: Sep 2008
Posts: 4,116
connoisseur
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connoisseur
Joined: Sep 2008
Posts: 4,116 |
The main causes of the RROD in a lot instances are due to improper heat sinks in many of the early to mid units shipped by microsoft. So the theories of overheating causing RROD are based on factual evidence of corner cutting and just shoddy engineering. They offered an extended 3 year warranty (I'm not sure if that stands on new units being sold). Thank goodness Microsoft has superior developmental tools, online community and a better controller or else I would not own one.
That said I have gone through 2 units and each time getting a free replacement from MS was as painless as possible. I preferred to call and talk to a customer service representative each time. If you are not happy with the information the representative is giving, one hint is don't be a prick but instead politely ask to speak to a manager to discuss your issues. Good results will come.
Good luck.
I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.
-Max Payne
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Re: RROD
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Joined: Apr 2007
Posts: 4,877
connoisseur
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connoisseur
Joined: Apr 2007
Posts: 4,877 |
Close krucher, I'm on my 6th (4 RROD failures and 1 DVD drive failure). So far my 6th is working fine *crosses fingers*.
As long as your console is less than 3 years old it is covers under warranty for RROD. Ask Microsoft for a free game or controller for your troubles.
-David
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Re: RROD
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Joined: Jul 2010
Posts: 233
local
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local
Joined: Jul 2010
Posts: 233 |
I bought an Xbox360 in October 2008 and, believe me, this thing has seen heavy usage. It has never exhibited even the slightest problem.
It is inside a closed cabinet and I anticipated heat issues, so I cut a hole in the back panel in which I installed an 80mm fan that is activated by a heat sensor. The fan usually comes on after about 20 minutes of playing.
Axiom M80s + QS8s + VP180 <-- Pioneer VSX-1120-K <-- Squeezebox Touch / XBox360 / Oppo BDP-93
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Re: RROD
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Joined: Apr 2007
Posts: 4,877
connoisseur
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connoisseur
Joined: Apr 2007
Posts: 4,877 |
My xbox was bought about 1 month after launch and they've always replaced it with the same crappy model.
Last edited by terzaghi; 12/13/10 04:18 AM.
-David
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Re: RROD
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Joined: Sep 2004
Posts: 11,458
shareholder in the making
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shareholder in the making
Joined: Sep 2004
Posts: 11,458 |
I've had three RROD, and my XBox sits in free space and gets used 2-3 hours a week.
It's annoying to get them, but I think MS handles it reasonably well. I always have another unit within the week.
::::::: No disrespect to Axiom, but my favorite woofer is my yellow lab :::::::
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Re: RROD
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Joined: Jul 2004
Posts: 1,443
connoisseur
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OP
connoisseur
Joined: Jul 2004
Posts: 1,443 |
I've had three RROD, and my XBox sits in free space and gets used 2-3 hours a week.
It's annoying to get them, but I think MS handles it reasonably well. I always have another unit within the week. Do you call and use your "charm" to get that kind of service or do you handle via internet?
"A fanatic is someone who can't change his mind and won't change the subject" Churchill
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