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Re: EP500 Not working
icehawk21 #331559 12/14/10 09:33 PM
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The single ended (RCA) connection is in the middle of the XLR connector. It's actually a combo jack featuring XLR and 1/4" phone. You can use any mono RCA female to 1/4" phone male adapter. Axiom includes one with the sub.

Last edited by ClubNeon; 12/14/10 09:34 PM.

Pioneer PDP-5020FD, Marantz SR6011
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-Chris
Re: EP500 Not working
icehawk21 #331560 12/14/10 09:37 PM
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Hi,

With the subwoofer comes an adaptor which allows you to use a subwoofer cable with standard RCA connectors. Here is a link to a picture illustrating it. - http://axiomaudio.com/global/rca.html

The link is also accessible from every Axiom subwoofer model main product page by simply clicking on the RCA picture located inside the "Question We Get All The Time" box.


jc
Re: EP500 Not working
SirQuack #331574 12/15/10 12:00 AM
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Originally Posted By: sirquack
That appears to be the newer amp they started sending out mid year, newly designed, and does not have the flaws of some of the previous models. That is why Axiom hired Andrew.



Sweet!, Thanks Randy..
Once again Axiom Customer Service Dominates. smile

Dana


M80's, QS8's, M22's, CHT SHO-10, Dual CHT SS-18.1's, Onkyo NR3008, Mitsubishi WD-73740
Re: EP500 Not working
icehawk21 #331583 12/15/10 02:33 AM
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Wow, 7 days. That's quick! Props to axiom customer service.


-David
Re: EP500 Not working
terzaghi #331589 12/15/10 03:10 AM
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Yes, it was quick.

I don't know how the rest of you all feel, but it's a good feeling to have a product that "if" anything goes wrong within 5 years, you know it will be taken care of. Definitely gives me a good sense of investment if you know what I mean.

Plus it's sure nice to get the latest version of a replacement amp for my EP500.

My Harmony One remote took a dive awhile back (under warranty) and Logitech sent me a replacement. It took 4 emails, 2 phone calls of being on hold and 2 1/2 weeks later I get a "refurbished" replacement, which now has a audible "rattle" whenever you move it. Go figure...

Dana


M80's, QS8's, M22's, CHT SHO-10, Dual CHT SS-18.1's, Onkyo NR3008, Mitsubishi WD-73740
Re: EP500 Not working
Dduval #331597 12/15/10 04:55 AM
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Dana,

I agree - Axiom customer service is second to none. I had to replace my EP500 amp (volume dial disconnected) and when I mentioned that my driver had a slight rattle (which wasn't a loose wire - I checked) they sent me a new driver as well.

BTW - the rattle you hear in the Harmony One remote is the tilt sensor. The rattle is expected. My Harmony 880 does the same.

Bryan

Re: EP500 Not working
icehawk21 #331607 12/15/10 11:55 AM
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Originally Posted By: icehawk21

BTW - the rattle you hear in the Harmony One remote is the tilt sensor. The rattle is expected. My Harmony 880 does the same.

Bryan


Thanks Bryan,

I never notice that in my first remote, but makes sense.

Dana


M80's, QS8's, M22's, CHT SHO-10, Dual CHT SS-18.1's, Onkyo NR3008, Mitsubishi WD-73740
Re: EP500 Not working
Dduval #331611 12/15/10 12:35 PM
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My 880 quit taking a charge - Harmony sent me a new one after about 3 e-mails. I thought the service was reasonable in that they had to feel reasonably sure that I was not scamming them. Axiom, on the other hand is dealing with customers who have come directly to them to purchase their product. It puts Axiom in a better position of trust and they should be reasonably sure they are not being scammed. Eagle Optics is a similar model - they are not selling their own product but most of their business is internet where customers come directly to them to purchase. Their customer service is similar to Axiom - rare in today's world.


"A fanatic is someone who can't change his mind and won't change the subject" Churchill
Re: EP500 Not working
Argon #331619 12/15/10 02:42 PM
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I had really good luck with replacing a defective Harmony remote. One phone call is all it took.


Rick


"A fear of weapons is a sign of retarded sexual and emotional maturity." Sigmund Freud

Re: EP500 Not working
Argon #331620 12/15/10 03:03 PM
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Originally Posted By: Argon
"My 880 quit taking a charge..."


That 880 charging cradle certainly isn't going to make the top ten list of engineering marvels of our time, I've replace our cradle twice and it's due for another replacement once again. If we don't place the remote on the cradle with care and finesse it will not make contact and not charge.

Logitech has always been great with their service in the past, I hope they follow through again.


On another note...

I'm always reading about the EP500s and 800s needing some kind of help here but not hearing much on the 600, is there not that many 600 owners or did Axiom fix the 600's bug a long time ago? I've had my 600 for over 5 years and fortunately haven't had any issues with it at all.


Rick
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