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#338642 - 02/15/11 11:50 PM What the?
SBrown Offline
aficionado

Registered: 11/16/10
Posts: 901
Loc: Victoria,BC
So I finally got my Onkyo prepro and get everything all hooked up and turn on the TV,cable box, the prepro. Yes...I got picture,so I push the button on the 1400-8 for the first time ever to get some sound and aWHAT.....not a bloody thing!


So I phone Axiom and get Brent and he can't believe it, so now I have to wait until wed. to see what they do. I noticed that they took the amp off the website now? What's with that?

I want my money back I think, too much money to gamble with.Not to happy!

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#338643 - 02/15/11 11:57 PM Re: What the? [Re: SBrown]
BobKay Offline
connoisseur

Registered: 03/23/10
Posts: 3596
Loc: Massachusetts Badlands
I'm with ya. I'd totally stop "thinking" on it and just do it. It's a lot o' dough for something (anything) that gives you pause in hour #1.
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Always call the place you live a house. When you're old, everyone else will call it a home.

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#338644 - 02/15/11 11:58 PM Re: What the? [Re: SBrown]
JohnK Offline
shareholder in the making

Registered: 05/11/02
Posts: 10621
Shawn, you'd be one of the pioneers in trying a class D design. Of course, remember what they said about the old west: the pioneers are the ones with the arrows in their backs.
_________________________
-----------------------------------

Enjoy the music, not the equipment.



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#338646 - 02/15/11 11:59 PM Re: What the? [Re: SBrown]
BobKay Offline
connoisseur

Registered: 03/23/10
Posts: 3596
Loc: Massachusetts Badlands
Originally Posted By: SBrown
I want my money back I think, too much money to gamble with.Not to happy!


I'm sure they'll do as you ask w/o question. They were above reproach when my Ep500 died in week #2. But, until they do, you should use the above qoute as your signature smile


Edited by BobKay (02/16/11 12:02 AM)
_________________________
Always call the place you live a house. When you're old, everyone else will call it a home.

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#338671 - 02/16/11 12:39 AM Re: What the? [Re: BobKay]
Wid Offline
axiomite

Registered: 06/22/03
Posts: 6789
Loc: The Peoples Republic of Il.

I'd get my money back and look elsewhere.
_________________________
Rick


"A fear of weapons is a sign of retarded sexual and emotional maturity." Sigmund Freud


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#338723 - 02/16/11 12:11 PM Re: What the? [Re: SBrown]
BlueJays1 Offline
connoisseur

Registered: 09/19/08
Posts: 4116
Loc: Porch,enjoying Bombay Sapphire
Originally Posted By: SBrown
So I finally got my Onkyo prepro and get everything all hooked up and turn on the TV,cable box, the prepro. Yes...I got picture,so I push the button on the 1400-8 for the first time ever to get some sound and aWHAT.....not a bloody thing!


So I phone Axiom and get Brent and he can't believe it, so now I have to wait until wed. to see what they do. I noticed that they took the amp off the website now? What's with that?

I want my money back I think, too much money to gamble with.Not to happy!



Call them to see whats up. I'm sure they will explain it to you and make you feel better. It could be any number of things including simply parts are not in stock to fulfill orders or more seriously a design or parts issue that needs to get rectified before they ship any more units.
_________________________
I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.

-Max Payne

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#338750 - 02/16/11 02:49 PM Re: What the? [Re: BlueJays1]
SBrown Offline
aficionado

Registered: 11/16/10
Posts: 901
Loc: Victoria,BC
I called them last night and he said he would get back to me. Then he e-mailed me this morning and said to make sure it was on the 110 setting,not the 220.

I am not that much of an idiot and made damn well sure everything was hooked up right. I said I wanted my money back but haven't heard anything since. mad

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#338752 - 02/16/11 02:53 PM Re: What the? [Re: SBrown]
Ken.C Offline
shareholder in the making

Registered: 05/03/03
Posts: 18044
Loc: NoVA
Wow, you're not even going to give them a chance to replace/repair the amp?
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I am the Doctor, and THIS... is my SPOON!

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#338753 - 02/16/11 02:56 PM Re: What the? [Re: SBrown]
Jc Offline

aficionado

Registered: 06/27/06
Posts: 524
Loc: Sherbrooke, QC, Canada
HI SBrown,
We are presently looking into your problem and we will be in touch with you ASAP. I apologize for the inconveniences and frustration but you can be assured of Axiom efforts to make things right for you.
_________________________
jc

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#338774 - 02/16/11 07:20 PM Re: What the? [Re: Ken.C]
SBrown Offline
aficionado

Registered: 11/16/10
Posts: 901
Loc: Victoria,BC
Originally Posted By: kcarlile
Wow, you're not even going to give them a chance to replace/repair the amp?


No, I heard to many negatives now, I will go with a compatible component.

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