Today we launched the new B-stock store under Deals in the main nav. This will be our new home for selling the v4 products that don’t quite pass our visual inspection during assembly. They will be put in the store as they become available and removed after they are sold. We are also introducing a 3-level grading system into our new B-stock store as follows:

Excellent Condition means the blemish is on the bottom or the back or is so minor you cannot find it without some searching.

Good Condition means the blemish is not visible from more than 3 feet (1 meter) away or is behind the grille.

Scratch & Dent Condition means the there are multiple blemishes on the same product and/or the blemish is pushing our 3 foot rule for Good Condition.

The grade will be reflected in the pricing. The Excellent B-stockers will be 10% below the Factory Outlet prices, the Good will be 15%, and the Scratch & Dent 20%.

Your thoughts on our new B-stock store would be great to have.

Thanks,

I like the pricing structure.

It looks like its getting watched over closely too, 1 product sold already!

Ian, will this REPLACE the Factory Outlet at some point?

I see them as two different things so no intention to end the Factory Outlet.

I find it harder to get the difference between the Factory outlet and the BStock. FO used to be speakers with small defects. The bstock area seems to share the same description. Is it possible to clarify the difference?

Luc, I think that the BStock store includes ready-to-ship, specific items with varying degrees of defect. The FO still relies upon expected future QA rejects.

I was under the impression that the Factory Outlet items now had not even a blemish which would put them in the "excellent" B-stock category, but received the discount simply because of the time delay.

and the factory store doesn't come with the new 10 year warranty, it's only 5 years.

The Factory Outlet is now the same product as the regular products except with a wait time, a five year warranty (instead of 10), and no option to Customize Yours. There are no longer any B-stock products in the Factory Outlet.

The B-stock store is now where the B-stock products are sold. They are put in the B-stock store on an as it happens basis and are graded depending on the severity and/or quantity of the scratch or dent. The warranty for B-stock is five years.

The Refurb Store is where the trade-ins are sold that come from the Up-grade program. These have a two year warranty.

Keeping the name the same for the Factory Outlet was a bit confusing but Amie liked the name and wanted to keep it; so what choice did we really have.

There is a saying in French <Ce que Femme veut, Dieu le veut>.