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new or outlet?
#40601 04/09/04 06:16 AM
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i just ordered 2 days ago an epic 80 system thru the outlet but after reading some older posts i'm concerned now if i did the right thing?
are they really returns or refurbished ?
and anyone who has gone the outlet route please let me know how everything was,its not to late to change my order!!

Re: new or outlet?
#40602 04/09/04 06:23 AM
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axiomite
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reyzor,
Have no fear.
A 'refurbished' Axiom speaker would have all new drivers (or faulty drivers) replaced at the very least. It would also go through the entire QA/QC process again before being shipped out. They are extremely thorough about this. You should have no reservations about the quality of the speaker being received, although i cannot say the same for some of the bigger electronics companies and their often unknown policies on such returned items.
However, the outlet items typically have a physical blemish of some sort. This could be a small nick in the vinyl somewhere or something similar. Of the FO speakers i've purchased, i really had to look for these blemishes.
Take a look at my vp150 "blemish" as well as the single blemish on my one (of two) QS8s. They are nearly impossible to spot beyond a 2 foot distance.





"Those who preach the myths of audio are ignorant of truth."
Re: new or outlet?
#40603 04/09/04 03:23 PM
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axiomite
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I bought all my speakers from the outlet as well. I'd call the marks on Chess's speakers extreme. Seriously, don't worry about it. I found one TINY little bump on one of my M60's, I never found anything wrong with the rest of my setup.



Re: new or outlet?
#40604 04/09/04 03:27 PM
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mwc Offline
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I bought my M22s from the outlet and could find no noticeable flaws inside or out and they sound wonderful.


I live the life I love and I love the life I live.
Re: new or outlet?
#40605 04/09/04 03:37 PM
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those marks are severe

generally, Axiom could sell theB stock speakers as new and you wouldn't notice the difference.

Re: new or outlet?
#40606 04/09/04 08:51 PM
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newbie
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I just ordered a pair of M60's from the outlet yesterday. I am also getting a little worried about the blemishes but then I have to tell myself that my 1 year old will eventually ding them up anyway so why worry about it. I don't know about you, but this 3 week waiting period is going to kill me. I should have just sucked it up and spent the extra $80 to get them in two days.

Re: new or outlet?
#40607 04/09/04 09:22 PM
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i'm not so much worried about appearance as i am about getting someone elses headaches!! (returns)
the wait is killing me to i bought a complete system so $ difference was $260 for me and i'm still thinking about calling in and switching to new!!

Re: new or outlet?
#40608 04/09/04 09:38 PM
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axiomite
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Both of you gotta chill.

The only reason to buy from the regular store is if you simply cannot wait to get your stuff. I can't think of a single instance in which someone ordered from the outlet and was not completely shocked at the quality of the speakers they received. The pictures Chess posted are by far the most blemished outlet units I've seen. (and even he's happy as a clam!)




Re: new or outlet?
#40609 04/09/04 09:45 PM
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axiomite
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You should not get anyone else's headaches. Every speaker sold from the outlet is guaranteed to be sonically perfect. If someone has a problem with say, a driver, Axiom will replace the driver for them. If a speaker is returned because someone doesn't want it, and it should have a problem, the part that is causing the problem is replaced making the speaker, for all practical purposes, brand new. Factory outlet speakers are sold at a discount because they might have a small cabinet issue like Chess' above. Fess up. You're having second thoughts just because you don't wanna wait.


Jack

"People generally quarrel because they cannot argue." - G. K. Chesterton
Re: new or outlet?
#40610 04/09/04 09:52 PM
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is it that obvious ?
i'm getting really restless sitting here waiting and i can't read the same posts over and over again!!!!!
i feel like grasshopper, "must focus must be patient"
please help me yoda!!!!!!!!!!

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