It sounds like you need to call Axiom support again. Perhaps there is a problem with the DSP after all!
Maple.. that's like Canada's Wonderland area. A heck of a shorter distance than going up to Dwight.
I am wondering as I know that you have LFR1100's if it would be possible if I could arrange some time to visit with DSP and an Amp in toe and give it some tests against a known working unit? They are pretty sure that the issue is not inside the speakers, and they are the Q-B to move around. But an Amp and DSP will easily fit in the back seat and love to go for a drive.
The last time that I spoke with Axiom it looked like I would be taking a drive up there with my amp and DSP and leaving it with them for a week or so.
I am thinking now that you are quite a bit closer and if your equipment doesn't do what mine does, then there is little argument that can be had when I say HEY.. its been tested and ...