Re: Trade-up Made Easier
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Joined: Mar 2013
Posts: 2
newbie
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newbie
Joined: Mar 2013
Posts: 2 |
So what happens to the speakers that are traded in? Are they available for purchase too?
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Re: Trade-up Made Easier
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Joined: May 2002
Posts: 10,654
shareholder in the making
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shareholder in the making
Joined: May 2002
Posts: 10,654 |
Yes; they're sold in the "Refurb Store" section of the "Deals" found by clicking on it above.
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Enjoy the music, not the equipment.
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Re: Trade-up Made Easier
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Joined: Nov 2006
Posts: 1,333
connoisseur
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connoisseur
Joined: Nov 2006
Posts: 1,333 |
Sad to see those carpathian burl lfr1100's come back like that...
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Re: Trade-up Made Easier
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Joined: May 2003
Posts: 18,044
shareholder in the making
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shareholder in the making
Joined: May 2003
Posts: 18,044 |
I am the Doctor, and THIS... is my SPOON!
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Re: Trade-up Made Easier
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Joined: Mar 2012
Posts: 286
local
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local
Joined: Mar 2012
Posts: 286 |
Those were my LFR's. I enjoyed them for about a year until I traded up to the new v4's. However, I'm fairly sure the one speaker didn't have that scratch on it when I packed it up!
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Re: Trade-up Made Easier
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Joined: Nov 2006
Posts: 1,333
connoisseur
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connoisseur
Joined: Nov 2006
Posts: 1,333 |
Ahhh, I thought those were the ones that just shipped out (as posted on Axioms Facebook page)- I didn't catch the difference in tweeters.
On a related note, the trade-up program seems to be working - the VP150 that I sent in is no longer listed.
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Re: Trade-up Made Easier
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Joined: Dec 2012
Posts: 96
old hand
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old hand
Joined: Dec 2012
Posts: 96 |
Trade in system is BS.
After being invoiced, paying the difference and packaging up your trade for shipping. Have to call them a few days later only to be told they don't want to do the deal and I'm out of luck.
VP180v3, M80v2, QS8v4, Arcam AV860, Rotel RMB1585, Epson 5050ub
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Re: Trade-up Made Easier
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Joined: Mar 2001
Posts: 1,387 Likes: 8
President connoisseur
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OP
President connoisseur
Joined: Mar 2001
Posts: 1,387 Likes: 8 |
For instances where the trade is outside the normal higher version of the same model, higher model, or both we do end up discussing here if it makes sense for us or not. We are going to add the following paragraph to the Trade-up page to make this clearer.
"If your trade is not a simple higher version of the same model or an upgrade in models or both you can still fill in the details of what you would like to trade up and your new purchase and we will contact you if there are any issues."
Ian Colquhoun President & Chief Engineer
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Re: Trade-up Made Easier
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Joined: Dec 2012
Posts: 96
old hand
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old hand
Joined: Dec 2012
Posts: 96 |
For instances where the trade is outside the normal higher version of the same model, higher model, or both we do end up discussing here if it makes sense for us or not. We are going to add the following paragraph to the Trade-up page to make this clearer.
"If your trade is not a simple higher version of the same model or an upgrade in models or both you can still fill in the details of what you would like to trade up and your new purchase and we will contact you if there are any issues." That would be a good idea considering my order confirmation states there was no issue with the trade. Save a customers time and money packaging up their return for shipping only to have to take it all back out again. Maybe having staff look at the orders promptly would also help, instead of customers having to play phone tag with your sales staff to find out order status several days after it was placed.
Last edited by minorc; 01/21/15 09:21 PM.
VP180v3, M80v2, QS8v4, Arcam AV860, Rotel RMB1585, Epson 5050ub
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Re: Trade-up Made Easier
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Joined: Jan 2002
Posts: 1,460 Likes: 6
connoisseur
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connoisseur
Joined: Jan 2002
Posts: 1,460 Likes: 6 |
Chris, if indeed you did receive a confirmation that the trade was immediately accepted, the reversal later would also leave a bad impression with me, someone who has been dealing with Axiom since 1990....
But don't give up on Axiom, they are a good company.
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