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brwsaw
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Original Post (Thread Starter)
AXIOM Responsiveness #443896 11/02/2021 6:58 PM
by JSHTS
JSHTS
Hi everyone - I have been researching home theatre speakers for over a month now and thought I had decided on 9 Axiom speakers. I wrote Sales and got a response 2 days later asking if I wanted a quote. I responded immediately saying yes, but have not heard anything back in a week, and a follow up email I sent asking if they were working on it has also not been answered. A phone call to speak with someone also went unanswered.

I've gotten slightly nervous as internet direct sales companies I have used before have been very responsive.

I'm wondering if there is anything I have to be concerned with in terms of Axioms viability or responsiveness before making such a large purchase.

Thanks!
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Re: AXIOM Responsiveness #443906 Nov 2nd a 09:05 PM
by aaaaaaaaaaaaa
aaaaaaaaaaaaa
Have been working with Axiom on orders frequently in the last year.

Overall been excellent. They are busy, so patience is key (and worth it! smile )

Had an issue with a custom order item for a customer install. Ian resolved quickly and professionally.

Fantastic! Their speakers sell themselves now we have done a few rooms.

No issues. Recommended.
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