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#180807 - 10/28/07 12:06 AM axiom delivery
terzaghi Offline
connoisseur

Registered: 04/04/07
Posts: 4859
Loc: Tulsa, Oklahoma
when your speakers are delivered do they just drop them on your front porch? It will still be a little while before funds allow me to purchase my axioms but I was trying to figure out how the whole delivery system works.
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#180809 - 10/28/07 12:47 AM Re: axiom delivery [Re: terzaghi]
jakewash Offline
shareholder in the making

Registered: 12/26/03
Posts: 10400
Loc: Calgary, Alberta
If you are not home they usually just leave them. Axiom uses UPS and Fed EX for U.S destinations, if I remember right.
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Jason
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#180811 - 10/28/07 12:49 AM Re: axiom delivery [Re: terzaghi]
JohnK Offline
shareholder in the making

Registered: 05/11/02
Posts: 10488
Basically, yes, that's all that's required. For very heavy boxes you might make an arrangement with the delivery man for further help in getting them inside.
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Enjoy the music, not the equipment.



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#180812 - 10/28/07 01:00 AM Re: axiom delivery [Re: JohnK]
CV Offline
Founder, Axiom Upgrade Club
shareholder in the making

Registered: 07/20/06
Posts: 11473
Loc: Richland, WA, USA
The DHL guy always took them around to the back porch. I wasn't expecting that the first time, and I thought someone had stolen them for a couple minutes. Ha ha. DHL delivered all except the last time, with the A1400-8. I don't know if Axiom got too many complaints about DHL, or if it was just inexplicably FedEx for this last time, but anyway, FedEx left it on my front porch, ALBEIT on a part of the porch that had tall plants in front of it.

I knew I wasn't going to be home for the delivery of the A1400-8, so I called the main FedEx number asking if there was something I could do to ensure I'd get it. The service agent couldn't reroute the package to my work, but he suggested I write a note to leave on the door, permitting the driver to leave the package, signed and dated. Also, specify where the driver can leave it. However, I specified my back porch, and, as I mentioned, it was on my front porch. But yeah, you should be able to control where it ends up at your residence.

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#180813 - 10/28/07 01:03 AM Re: axiom delivery [Re: CV]
Ken.C Offline
shareholder in the making

Registered: 05/03/03
Posts: 17932
Loc: NoVA
My first ones were FedEx, which was fantastic. I had them delivered to my office, though. My second ones were DHL; my wife was home at the time and the guy helped bring them inside. Of course, she was also 5 months pregnant at the time. ;\)
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#180816 - 10/28/07 01:39 AM Re: axiom delivery [Re: jakewash]
Mojo Offline
connoisseur

Registered: 01/21/07
Posts: 3430
 Originally Posted By: jakewash
If you are not home they usually just leave them.


I'm surprised that they would leave the goods unattended.

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#180818 - 10/28/07 01:49 AM Re: axiom delivery [Re: Mojo]
CV Offline
Founder, Axiom Upgrade Club
shareholder in the making

Registered: 07/20/06
Posts: 11473
Loc: Richland, WA, USA
If the packages are "Signature Required" items, then they're not supposed to leave them, but if you've ever signed the waiver, they can leave them. However, I've heard about people never having signed that having them left anyway.

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#180820 - 10/28/07 01:52 AM Re: axiom delivery [Re: Mojo]
bridgman Offline
axiomite

Registered: 08/25/04
Posts: 5551
Loc: Bowmanville, Ontario, Canada
They're not supposed to leave them unattended, unless you have specifically pre-authorized that or left a signed note for the driver. Normally if you aren't home they would be held for pickup...

... or at least that's what happens in Canada.

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#180821 - 10/28/07 01:55 AM Re: axiom delivery [Re: bridgman]
CV Offline
Founder, Axiom Upgrade Club
shareholder in the making

Registered: 07/20/06
Posts: 11473
Loc: Richland, WA, USA
Well, in the US, they keep your signature on file FOREVER. You only need to sign once, and they take it as permanent permission. Or that's my experience, anyway, at least with UPS. I can't vouch for the other couriers, since I don't get stuff through them nearly as often.

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#180822 - 10/28/07 02:03 AM Re: axiom delivery [Re: bridgman]
jakewash Offline
shareholder in the making

Registered: 12/26/03
Posts: 10400
Loc: Calgary, Alberta
Purolator requires a signature whether it be in a note as CV left or from someone in the home, but there must be a signature otherwise the package must be specified SNR, Signature Not Required, for it to be left without someone signing for it.
_________________________
Jason
-----------------
TTTHHHPPPPPTTTT!

My HT

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