I would just like to post a thankyou to Amie and Joe for their assistance in helping me fix my speaker.

I sent an email to Amie and she made some suggestions and also stated to call Joe if I had any problems.

What happened was one of the spike nuts on my M80 pushed through the bottom of the speaker since I was unaware of attaching the nuts and washers supplied(did not state this in the manual, they say it now).

I had to take the bottom woofer out but after the screws were off, the speaker was firmly held into the cabinet. I called Joe and he suggested a couple of methods and I was able to retrieve the nut.

Their service was fast and accurate, KUDOS!