Brent just got back to me.So yea they have a pretty good back log of calls.gonna replace the offending drivers, shipping asap.Funny how the speakers could come off the assembly line serialed 1-2 and the 2 mids in one are fine and both in the other are dammaged.My guess is something happend during the during the freq. sweep. gringood service, the weighting is the hard part.