Well, hold the phone. The FedEx lady just dropped off a new QS4 for me today. Inside the package was a form to slap on the box to send off the old QS4. When "joev" wrote that he was going to make arrangements to replace the speaker, I thought he was going to call or e-mail about how to return the old one to Axiom. I had no idea they'd send out a new speaker before getting the old one back. I don't think there's too many companies that would trust a customer that much to do that.
I feel like such a jerk for mouthing off like that before everything was said and done. I wish I could erase this thread....
Axiom - *very* sorry about the negative post. You've exceded my expectations about this problem and you'll certainly have me back as a repeat customer - I've got other rooms in my house to set up!
Rob
