If your ordered contained an ep 500,600, or 800 that may be the problem the problem. I am waiting on a replacement amp and axiom informed me a couple of weeks ago that they were waiting on a part or two to be able to complete the amp. took about 10 days to finally ship.

I suppose an ep350 could have a delay as well.

Edit: I promise it will ALL be worth the wait. I had to wait 1 month for my factory outlet speakers to arrive.

-David