Chris - I must agree with Chess, that is a bit harsh. I understand that you feel slighted, but I can say that from day 1 Axiom has been an excellent company in both product and service. I have owned a great range of audio gear - some costing many, many times what Axiom does - and I cannot honestly say that I have found a better service oriented company.
Chess - I agree with your aim and that nobody is perfect.
Ian - perhaps a comment that indicates both your intent, and one that indicates "all trades are subject to review" before confirmation and processing? I understand this could slow the overall program and cost staff time. I think it is a case of trying to make the program fit as many scenarios without complicating it beyond use.
