I wonder how Axiom would establish the truth if some customer just mailed them saying that their driver magnet is loose or something like that. I've seen many posts where customers have said that Axiom mailed them a couple of drivers as soon as they complained that something was wrong. This is fantastic service but how does the company go about this? What sort of evidence do they take? I'm really keen to know.

Its the same service that got me to purchase the M3s :-)