Very nice looking speakers and I'm sure they sound great. In regards to the grills, most of us have not had your experience. In the 2 years I've had my 7.1 Axiom setup I've never had a single problem and have removed my grills often. For the few people that have had issues with their grills, normally Axiom has no problems making it right.
I'm not familiar if custom finishes are available in the Factory Outlet or not, so I'm not sure how yours were ordered.
It is rare that people find any cosmetic problems, even via the factory outlet, which is possible, but again, not the norm.
I would recommend calling Axiom versus placing pictures. I'm sure they will work with you. I would hate to see newbies starting rumors over on AVS based on these few pics. Again, the norm is that most of the speakers have no flaws.
Good luck
