You know, on my first (and only) visit to them, I found them unwilling to really help. They allowed me to play music I had specifically chosen and brought, but did not want to assemble pieces I wanted to hear. I did not like the system they had setup, so I asked to hear a different amp and source. No deal. The sales rep. also seemed more interested in trying to sell me the clearout sales of Rotel amps and NHT speakers. He was not engaged in showing me how good pieces can sound.

I know they are more of a mass market, box type store. But I would not seriously shop for equipment there. Did you notice how it looked like they just moved in? They actually moved in months ago, and the store still looks bad.