I have talked with JC plenty over the last few weeks and he was great, I had a couple more questions before I purchased them and he could have had a bad day or something but it was like talking with someone from India or something. It was the worst experience I have had since I have been talking between Axiom, AV123, TheAudioInsider, and Aperion.
Plus they were simple questions about cost and speaker wire.
As to your Bose question, Customer Service is the first line of defence if it is good then I look at track record, warrently, quality etc..,
I own and operate my own Machine Shop my main goal is provide the customer what they want and need.
