It depends on how big of a problem it was. When you say 'crushed' I think of something major.

Anyway, Mine was a factory outlet purchase so I would have to determine if any dents/ect. was beyond normal FO condition and that the damage was indeed due to shipping.

If I was purchasing a high gloss or vasallo upgrade I would expect perfection.

BTW, I am very happy with my FO purchase. There is a scratch on the back of my 500, and that is pretty much it out of all 6 speakers.

-David