Dewd,
You have to understand that sometimes, as a result of shipping, the wires could possible jiggle loose on one of the drivers. This would not be a fault of Axiom. You have never received a package from UPS, FedEx, or DHL, that was damaged?
It is very easy to unscrew the driver and look inside to verify you don't just have a wire that came loose, which is a very simple fix.
I suppose if you don't want to try these basic troubleshooting steps to help Axiom , that is your choice, but I would not bash the manufacturer for something that could possibly be a shipping issue.
