Sounds like the demons that used to haunt my EP600 have migrated to your 500, that is good for me, sucks for you. \:\)

Like Eric mentioned, it probably would be best to contact Axiom...

M80s VP180 4xM22ow 4xM3ic EP600 2xEP350
AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85