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Re: Pentax Customer Service
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Joined: Jul 2004
Posts: 1,443
connoisseur
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OP
connoisseur
Joined: Jul 2004
Posts: 1,443 |
So far, not impressed with the service. ALL that is wrong is that the focus knob screw is broken off. The initial place that you send the bins is a camera repair shop. They Rec'd on 11/5. I called on 11/12 and they said it would be covered. I called again yesterday and they said it was determined on 11/19 that they would have to shipped to the factory. 2 WEEKS to decide they can't do anything with them??? NOT impressive. The bins were rec'd at the factory yesterday. I asked how long would it take from there - 4 WEEKS. CRAPPY.
"A fanatic is someone who can't change his mind and won't change the subject" Churchill
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