Yup, I think they did fall asleep and I am NOT happy with the Pioneer customer service. I have lodged 2 calls with them where they take my info and say a tech will call me back - but I have not received one call back. My SC-05 is fine for my particular needs and application right now, but definitely lacks flexibility for future or other applications. It's just that the specs on the ICE amps are so darn good... Also standing wave correction in the MCACC is also quite good in my experiemce. But otherwise many drawbacks.

Dan
On-Wall M5HP LCR, QS8 & EP500 in 7.1