Axiom Home Page Forums General Discussion The Water Cooler Get your Popcorn and Eggnog out...

Yes, I agree with you. Craig has helped many over the years.

I just don't understand why he has to take these things public, huge mistake. I hope he recovers from this, but I don't know, unless that thread gets locked soon, it far from over. He is still pointing out that the customer is wrong. In today's ID competitiveness where customer service separates one business from the rest, I just think he made a huge mistake calling the customer out publicly on the net.

Can you imagine if SVS, Axiom, Velodyne did that?

It's surely a lesson learned for the young entrepreneur...

Dana