Originally Posted By: exlabdriver
Axiom switched to UPS from FedEx a year ago or so. My cartons showed significant damage with UPS - more than the previous FedEx. So we are back to FedEx it seems & I'm OK with that.


UPS, similar to CanPost on some occasions, does their "safe drop" method in which they leave the parcel at the door, unattended.
This is truly stupid since 1) it can get stolen, and 2) it can get rained on/affected by weather.
I ordered a new $800 monitor years back and they left it on our (old) doorstep which had no covering from weather, wide open visibility to the street and yes, it was raining that day.
How stupid can you get for a business model?
Do you really think that will impress customers?


"Those who preach the myths of audio are ignorant of truth."