I do not get any trade-up value for my 2008 M80 tower. IS it expected? Waiting to talk to Debbie.

I want to trade-in the center tower and get a VP180 and also avail the discount being offered

Regs,
Avi

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Samsung 65" 8500, xbox 360
Sunfire AV7702
Marantz AV7704
Sony UBP-X1000ES
M80s, VP180, QS8s, EP350