The only thing Best Buy will try to help me with is an extended warranty. I don't use extended warranties.
The employees are expected to gain product knowledge on their personal time and that's very unethical in my opinion. Your right, it's not the employees fault most of the time, I just have bad luck getting an arrogant moron that wants to sell me an extended warranty and didn’t even know the answers to my questions or even try to read the box.
The one here in Colorado Springs is really bad, I think they just needed warm bodies. The poor kids that work there are just doing what their told. Circuit City is just as unpleasant to shop at.
