...well, not pissed..more like disappointed. the QS4's that came had all but 1 or 2 of the grill holders left in place for the 2 upper and bottom woofers. the rest were broken off and stuck inside the grill. man....other than that, i spent the next 6 hrs rewatching some dvds just to hear the sound. and i was blown away!!!! these are great speakers!! but $400 for broken grills???? now im' nervous about ordering my 2nd pair of qs4's to finish up my 7.1 system. wut 2 do!?!?!