Nick, I've heard that emergency hot-lines have gotten calls like "Help! I can't hear my sub!!", but your situation is a new one on me. I doubt that even Tom at SVS can help in this case and I suggest that a priest be called in. Seriously, even when the sub is set on auto, a voltage of a certain amount has to be input to "wake up" the sub amp. If someone there wasn't playing games with you it's hard to figure where the power came from. If Tom or anybody at SVS has a reasonable idea, tell us about it.
