Axiom Home Page Forums General Discussion Home Theater A/V Receiver

Would it be possible to contact Rotel directly and express your frustration? Maybe you've already done that...

good luck, hope you get it all resolved soon.

Randy

http://www.rotel.com/products/specs/ra02.htm

That thing costs $500.

I don't care if it's uber hi-fi - I don't care if the case looks cool, or if there is any voodoo to it. 40 solid state watts per channel(it's light enough for me to believe that it doesn't go over 55) for $500 seems a tad high. They don't sell online, they don't even have a dealer in my city(you'd think NYC would have some rotel dealers). The fact that, in addition to this, you can't even get prices on their site(they tell you to email them) makes me cautious.

My HK surely isn't as cool looking. But it does have nice blue lights like the Rotel, 120 honest, quality wpc, and costs $250 less new, and $310 less refurbished.

Outlaw amps are quite cheaper also. I can't get a direct price since I don't remember those prices, and I don't feel like emailing Rotel.

Rotel does some good stuff in the upper amp class: I don't see NAD offering 380 watt amps. Yet in the "lower" end of the spectrum, their offers are far too expensive when you look at what they're offering IMO. I was just surprised that considering they are in the higher price class of equipment that they treated a customer as such. I'd expect this from HK, but not Rotel.

>>Said "our shelves are pretty bare right now". So, I'm out of luck there too. All in all, I don't think I'm getting treated very well.

Ouch. This sounds like a dealer going down the tubes. Make sure you get some kind of tracking number that will let you communicate directly with Rotel or whoever does the service.

I lost a rifle that way (dealer closed down while it was in for service) for almost two years. The Canadian government doesn't like it when you lose a rifle.

I agree with Sir Quack- Outlaw great value for the money. I have a 1050 and it sounds great. here is a link for there stuff.Outlaw
Read the reviews they are very interesting.

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They don't sell online, they don't even have a dealer in my city(you'd think NYC would have some rotel dealers).

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Name: INNOVATIVE AUDIO



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Name: LYRIC HI FI


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Name: STEREO EXCHANGE



These three dealers are in NYC.I got their names off the Rotel website.All ya have to do is look

And the story continues. I called the dealer this morning at 10, they said they'd call me back. Nothing...so I called them at 11:30, I got the lady who was supposed to call me. Told her how I wanted this resolved, she said she'd call me back. Nothing...so I called them again at 6pm and she left for the day. So...they didn't return ANY of my calls. All and all a bad day in that regard. I guess tomorrow it continues, again. Had to vent here...thanks for listening.

We're here for you...

Push for a refund even if they take a bit of a "restocking charge". This doesn't sound good...

sounds like my experince with the dvd player. Don't ya love playing phone tag. Phone them 4 times not to get a call back. sounds just like my ordeal. Just stick with it. bug the crap out of them. something well get done. I after weeks of the same thing just phoned the stores head office and that got things moving. within 3 days i got a refund. don't even bother with store manager go above him then there well be some progress.

The only dealer that showed up when I put in my zip code is as folllows. The other three you mentioned never showed up.

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Name: ULTRA HI FI
Address: 138-16 NORTHERN BLVD.
FLUSHING , NY
USA
11354
Phone: 718 461-4848
Web Site: www.ultrahifi.com

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This is very far away from me. It'd be a long road trip(over an hour or two).