EP500 Has Red Light - How to Fix/Send for service?
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Joined: Nov 2007
Posts: 61
old hand
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OP
old hand
Joined: Nov 2007
Posts: 61 |
I don't know why it happened, but my EP500 doesn't seem to be working and the light on the back lights up as red.
Is there any thing i can do to fix this at home or do I have to send it in? What's the warrenty period on these things anyhow? 1 year? 30 days?
Thanks
-Omar Team Mischief
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Re: EP500 Has Red Light - How to Fix/Send for service?
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Joined: Sep 2004
Posts: 5,422
axiomite
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axiomite
Joined: Sep 2004
Posts: 5,422 |
Have you tried calling Axiom? They are known for outstanding customer service and you may get a result faster calling the experts there than waiting for the "experts" here.
I'd help you out, but I don't have an EP500.
Farewell - June 4, 2020
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Re: EP500 Has Red Light - How to Fix/Send for service?
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Joined: Apr 2008
Posts: 274
local
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local
Joined: Apr 2008
Posts: 274 |
One needs a metric telephone to call Canada, though, right?
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Re: EP500 Has Red Light - How to Fix/Send for service?
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Joined: Dec 2003
Posts: 3,602
connoisseur
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connoisseur
Joined: Dec 2003
Posts: 3,602 |
One needs a metric telephone to call Canada, though, right? Yes, ours go 0-9, not 0-11. Bren R.
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Re: EP500 Has Red Light - How to Fix/Send for service?
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Joined: Apr 2007
Posts: 4,877
connoisseur
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connoisseur
Joined: Apr 2007
Posts: 4,877 |
-David
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Re: EP500 Has Red Light - How to Fix/Send for service?
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Joined: Jan 2004
Posts: 13,843 Likes: 13
shareholder in the making
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shareholder in the making
Joined: Jan 2004
Posts: 13,843 Likes: 13 |
M80s VP180 4xM22ow 4xM3ic EP600 2xEP350 AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85
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Re: EP500 Has Red Light - How to Fix/Send for service?
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Joined: Dec 2007
Posts: 7,786
axiomite
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axiomite
Joined: Dec 2007
Posts: 7,786 |
If you do that here, Peter will answer.
Fred
------- Blujays1: Spending Fred's money one bottle at a time, no two... Oh crap!
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Re: EP500 Has Red Light - How to Fix/Send for service?
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Joined: Nov 2007
Posts: 61
old hand
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OP
old hand
Joined: Nov 2007
Posts: 61 |
called axiom, very nice people as i would expect. the tech support fella suggests that i replace the fuses that were in there (250mA) with 1A slow blow fuses because even though they look fine, they might still have no conductivity.
going to try that and see.
-Omar Team Mischief
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Re: EP500 Has Red Light - How to Fix/Send for service?
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Joined: Sep 2004
Posts: 5,422
axiomite
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axiomite
Joined: Sep 2004
Posts: 5,422 |
Ah, a multimeter would be your friend here... But, grab those fuses and give us an update on the prognosis...
Farewell - June 4, 2020
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Re: EP500 Has Red Light - How to Fix/Send for service?
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Joined: Nov 2007
Posts: 61
old hand
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OP
old hand
Joined: Nov 2007
Posts: 61 |
replaced all the fuses. Red light is still on. will call axiom CS again after it opens.
-Omar Team Mischief
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