Curious minds...
|
Joined: Feb 2005
Posts: 5,211
axiomite
|
OP
axiomite
Joined: Feb 2005
Posts: 5,211 |
Can anybody (Customer Council?) explain this scenario to me ... I've purchased an EP350, EP600, four QS8s, a Pair of M80s, a pair of M60s, a VP100 and a VP150 from Axiom over the past five years. Not long ago I had a cover of one of the tweeters on one of my M80s disintegrate for whatever reason and emailed Axiom regarding the tweeter, I get a reply from JC telling me they (Axiom) never ships speaker with bad speakers and the issue came from 'physical abuse' and will not replace the tweeter. OK.
I'm not so cheap as to seek a free speaker ... *but*.
But yet speaker pairs have been given away for FREE to people for reaching 10k post on the forums.
Oh yea, my speakers were under warranty!
|
|
|
Re: Curious minds...
|
Joined: May 2003
Posts: 18,044
shareholder in the making
|
shareholder in the making
Joined: May 2003
Posts: 18,044 |
Uh. Let me check on that for you.
I am the Doctor, and THIS... is my SPOON!
|
|
|
Re: Curious minds...
|
Joined: Feb 2005
Posts: 5,211
axiomite
|
OP
axiomite
Joined: Feb 2005
Posts: 5,211 |
It's already been checked out and the reply was no.
|
|
|
Re: Curious minds...
|
Joined: May 2003
Posts: 18,044
shareholder in the making
|
shareholder in the making
Joined: May 2003
Posts: 18,044 |
I should have said "escalate." I'll let you know what I hear via PM.
I am the Doctor, and THIS... is my SPOON!
|
|
|
Re: Curious minds...
|
Joined: Feb 2005
Posts: 5,211
axiomite
|
OP
axiomite
Joined: Feb 2005
Posts: 5,211 |
Ken I'm a big boy, I've spoken with the powers that be but I wanted everybody to know.
|
|
|
Re: Curious minds...
|
Joined: Jun 2003
Posts: 8,488 Likes: 1
axiomite
|
axiomite
Joined: Jun 2003
Posts: 8,488 Likes: 1 |
bibere usque ad hilaritatem
|
|
|
Re: Curious minds...
|
Joined: Dec 2008
Posts: 6,928
axiomite
|
axiomite
Joined: Dec 2008
Posts: 6,928 |
Half of communication is listening. You can't listen with your mouth.
|
|
|
Re: Curious minds...
|
Joined: Feb 2005
Posts: 5,211
axiomite
|
OP
axiomite
Joined: Feb 2005
Posts: 5,211 |
I was very surprised myself Tom, at the time half way infuriated and really wasn't too worried about it and left it at that.
Now whenever I see meaningless post by folks who've received a free set of Axiom speakers for post counts I can't help but wonder WTF is the deal.
|
|
|
Re: Curious minds...
|
Joined: Dec 2003
Posts: 6,331
axiomite
|
axiomite
Joined: Dec 2003
Posts: 6,331 |
The first thing that crossed my mind was "there has been a mistake made, a misunderstanding, somewhere." That just doesn't sound like Axiom at all.
Jack
"People generally quarrel because they cannot argue." - G. K. Chesterton
|
|
|
Re: Curious minds...
|
Joined: Feb 2005
Posts: 5,211
axiomite
|
OP
axiomite
Joined: Feb 2005
Posts: 5,211 |
That's what I also thought Jack, but unfortunately not.
|
|
|
Forums16
Topics24,964
Posts442,603
Members15,631
|
Most Online2,699 Aug 8th, 2024
|
|
0 members (),
1,030
guests, and
3
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|