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#349088 - 05/25/11 08:35 AM Thatīs sad...
Ichigo_Kurosaki Offline
devotee

Registered: 06/18/10
Posts: 463
Loc: Japan
Well, what I am going to say may not sound good but I will say it. Axiom has let me down. For some time one of my speakers cabinet has had some problem with the finish. After getting in touch with Axiom has been asked to send some pictures. Today just got an e-mail stating that some liquid might have been spilled on the speakers and for that reason a fix on the speaker is out of question. Thatīs a pretty harsh IMO to just state that this is something that I have done. Have been asked to pay for the new cabinet, what is not an option, not because of money but because of principles; since I have NOT damaged my speaker, donīt really think I should pay for it. Thanks for all the help you guys have given me all the time and for all the good time I spent here but that just means and end for me.
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#349091 - 05/25/11 08:55 AM Re: Thatīs sad... [Re: Ichigo_Kurosaki]
medic8r Offline
axiomite

Registered: 02/05/06
Posts: 6469
Loc: Fredericksburg, Virginia
Sorry to hear that. What was the problem with the finish? Discoloration, separation, warping, ... ?
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#349097 - 05/25/11 09:27 AM Re: Thatīs sad... [Re: medic8r]
bdpf Offline
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Registered: 06/28/08
Posts: 769
Loc: Toronto, Canada
Can you post a pic?
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M80s/VP180/QS8s/EP600/AVR-890
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#349100 - 05/25/11 09:39 AM Re: Thatīs sad... [Re: bdpf]
RickF Offline
axiomite

Registered: 02/26/05
Posts: 5210
Loc: Vero Beach, Florida
Ichigo if somebody at Axiom sounded harsh with their reply keep in mind that we are dealing with somewhat of a language barrier and sometimes what may very well seem like a harsh statement wasn't intended that way in the least, I've experienced that first hand. If you think maybe that is the case, try again with a different representative.

As Bruno has already mentioned, can you post a picture here?
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Our Room

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#349105 - 05/25/11 09:52 AM Re: Thatīs sad... [Re: RickF]
Ichigo_Kurosaki Offline
devotee

Registered: 06/18/10
Posts: 463
Loc: Japan
Originally Posted By: RickF
Ichigo if somebody at Axiom sounded harsh with their reply keep in mind that we are dealing with somewhat of a language barrier and sometimes what may very well seem like a harsh statement wasn't intended that way in the least, I've experienced that first hand. If you think maybe that is the case, try again with a different representative.

As Bruno has already mentioned, can you post a picture here?
[img:center][/img]
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#349107 - 05/25/11 09:57 AM Re: Thatīs sad... [Re: Ichigo_Kurosaki]
Ichigo_Kurosaki Offline
devotee

Registered: 06/18/10
Posts: 463
Loc: Japan
[img:center][/img]
Since I got my speakers there was air inside, whenever I pressed on the right spots there was a feeling that there was some gap on the inside. Thatīs okay though I am not gonna fly off the handle over it. Thatīs just disappointing.
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#349110 - 05/25/11 09:59 AM Re: Thatīs sad... [Re: Ichigo_Kurosaki]
Ichigo_Kurosaki Offline
devotee

Registered: 06/18/10
Posts: 463
Loc: Japan
[img:center][/img]
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#349117 - 05/25/11 10:18 AM Re: Thatīs sad... [Re: Ichigo_Kurosaki]
pmbuko Offline
shareholder in the making

Registered: 04/02/03
Posts: 16437
Loc: Ben Lomond, California
This last picture definitely looks like moisture damage. It's the best explanation for the swelling MDF and I can understand why Axiom said what they did. Since this is the bottom of the speaker, is it possible it came into contact with water or another liquid at any point?
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#349118 - 05/25/11 10:18 AM Re: Thatīs sad... [Re: Ichigo_Kurosaki]
bdpf Offline
aficionado

Registered: 06/28/08
Posts: 769
Loc: Toronto, Canada
I honestly don't know what to say... I believe you when you say you didn't damage the speakers but also understand why they would think water was spilled on them. That's a tough one and I understand your disappointment, however stick around as the people on this forum don't necessarily agree on all Axiom's decisions.
_________________________
Bruno
M80s/VP180/QS8s/EP600/AVR-890
------------------------------------
"The problem is choice..."

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#349119 - 05/25/11 10:22 AM Re: Thatīs sad... [Re: Ichigo_Kurosaki]
RickF Offline
axiomite

Registered: 02/26/05
Posts: 5210
Loc: Vero Beach, Florida
From these pictures (especially the bottom picture) it almost does appear that the MDF expanded and pushed the vinyl seams apart and about the only thing that comes to my mind that would make the MDF expand like that is moisture. I see that this is the bottom of the speaker, has it ever been setting on a wet carpet or floor Ichigo?

Of course it will most certainly be very difficult to have a better understanding without seeing the speakers first hand.

Soory about the speaker, hopefully the issue can be rectified for you somehow.
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