Of course, I forgot to check my model. I know I purchased it locally at The Source for more than it was worth. It works great though. The remote sits idle after using it to program my URC.
However, I will duck, cover and risk saying that it was a Monoprice model that I had trouble with. From the above, it sounds like it was an anomaly and it should have been returned. However, the return shipping was almost as much as it was worth so I just bought a new one.
With great power comes Awesome irresponsibility.