I know it's a crap shoot with these companies. I have bought 2 sets of M80s systems(2004 and 2010) and they arrived in great shape. Not to give an excuse but maybe a reason but they were much larger heavier boxes (harder to throw maybe) and a different time of year. The holidays must increase their volume 10 fold!
When tracking the delivery I see the driver loaded his truck for delivery to my house 20 miles away at 2:51 AM and it arrived that evening at 7 PM....long day indeed.
Since I am and old retired goat I am going to spend the rest of the day getting familiar with the 1500 and have some listening fun.