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Re: New Loyalty Program and New Prices
Ian #426734 09/28/17 10:01 PM
Joined: Apr 2005
Posts: 759
Likes: 1
aficionado
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aficionado
Joined: Apr 2005
Posts: 759
Likes: 1
yup, same email here, but only some recent purchases shown on account. Customer since 2004. All my speakers are in my signature.


2xAA
M80/VP150/VP160/QS8
4xM3/M22OW/M2OW/VP150OW/4xM3IC/4xM3OW
EP500/800/HSU VTF3/SVS PB2k/SB2k/SB-12
Re: New Loyalty Program and New Prices
nickbuol #426735 09/28/17 10:05 PM
Joined: Mar 2001
Posts: 1,387
Likes: 4
Ian Offline OP
President
connoisseur
OP Offline
President
connoisseur
Joined: Mar 2001
Posts: 1,387
Likes: 4
We have records that go back to 2003 contained in two systems that were merged to create the purchase list. If you have missing items please let us know here http://www.axiomaudio.com/contacts and Steve will fix them. If you have used more than one e-mail address please include your past e-mail addresses and Steve will merge them.


Ian Colquhoun
President & Chief Engineer
Re: New Loyalty Program and New Prices
Ian #426750 09/29/17 09:42 PM
Joined: Nov 2006
Posts: 1,333
connoisseur
Offline
connoisseur
Joined: Nov 2006
Posts: 1,333
I'm trying to register, but my login for here is my avatar name, not my email. If I try to log in with my email, this PW doesn't work. If I try to get a new PW that goes with my email, I don't get an email from Axiom to change it. If I try to register as a new user, it says my email is already a user and (my computer) auto-fills the user name as my avatar name... so a big circle to nowhere.


Scott

My HT
Re: New Loyalty Program and New Prices
Ian #426751 09/29/17 09:43 PM
Joined: Mar 2008
Posts: 89
D
old hand
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old hand
D
Joined: Mar 2008
Posts: 89
Well I don't think they did a very good job of merging the data. I have only ever used one email address with Axiom. In addition to missing orders I have an order for 2 M2s, 2 QS8s, 2 M80s and 1 VP180 listed under a different order number than the one I was originally given and for instead 1 VP180 and 3 QS8s with a different $ total!

Last edited by Dundas; 09/29/17 09:58 PM.
Re: New Loyalty Program and New Prices
a401classic #426756 10/02/17 12:39 AM
Joined: May 2002
Posts: 1,177
connoisseur
Offline
connoisseur
Joined: May 2002
Posts: 1,177
Originally Posted By a401classic
I'm trying to register, but my login for here is my avatar name, not my email. If I try to log in with my email, this PW doesn't work. If I try to get a new PW that goes with my email, I don't get an email from Axiom to change it. If I try to register as a new user, it says my email is already a user and (my computer) auto-fills the user name as my avatar name... so a big circle to nowhere.


Similar experience for me as well, Scott.


Shawn

Epic 80/600 + M3's + M3 Algonquins + M2 Computer + EP125
I think I'm developing an addiction.
Re: New Loyalty Program and New Prices
Ian #426758 10/02/17 10:02 AM
Joined: Jul 2009
Posts: 288
local
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local
Joined: Jul 2009
Posts: 288
I see my purchased from 2009 but the items are wrong, why would I buy 3 units of VP150??

Re: New Loyalty Program and New Prices
Ian #426759 10/02/17 12:38 PM
Joined: Dec 2008
Posts: 6,928
axiomite
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axiomite
Joined: Dec 2008
Posts: 6,928
I used the http://www.axiomaudio.com/contacts the other day to inform Axiom of my original purchase several years ago under a different email address, in addition to my last two purchases under my present address. Just checked today, everything appears to be on there. Thanks, Ian.


Half of communication is listening. You can't listen with your mouth.
Re: New Loyalty Program and New Prices
Ian #426761 10/02/17 02:24 PM
Joined: Nov 2010
Posts: 40
buff
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buff
Joined: Nov 2010
Posts: 40
Scott & Shawn, I've sent new passwords to your registered email address. If anyone is having problems please let us know at http://www.axiomaudio.com/contacts and we will address them. There is quite a number of requests so your patience is appreciated.

Steve

Re: New Loyalty Program and New Prices
mpyw #426762 10/02/17 04:36 PM
Joined: Sep 2004
Posts: 5,422
axiomite
Offline
axiomite
Joined: Sep 2004
Posts: 5,422
Originally Posted By mpyw
I see my purchased from 2009 but the items are wrong, why would I buy 3 units of VP150??


Yeah, my initial purchase of two M60s, one VP150, and two QS8s were all replaced with a record of "three VP150s"....

My purchases since then seem OK.


Farewell - June 4, 2020
Re: New Loyalty Program and New Prices
Ian #426763 10/02/17 04:40 PM
Joined: Mar 2014
Posts: 1,593
Likes: 1
A
connoisseur
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connoisseur
A
Joined: Mar 2014
Posts: 1,593
Likes: 1
Mine is good from March 2015

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