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Does anyone know what happens to returned units?
#46490 05/20/04 11:27 PM
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Kalimba Offline OP
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Does anyone know what happens to units that are returned to Axiom for one reason or another? Are these units sent out to other customers as "new" units, or are they moved mandatorily to the "outlet" sales section?

I'm just wondering if it's possible to order a new set of new speakers, yet receive units that have been in one or more other customer's homes since leaving the factory.

Re: Does anyone know what happens to returned units?
#46491 05/21/04 12:22 AM
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I'm not exactly sure about the law in Canada, but if you buy any piece of consumer electronics, and open the box, and then return it, it CANNOT, by law, be sold as new. That is why the refurbished market is so hot. It is also why certain stores have "restocking fees" - this percentage is really just the difference in what the store is now going to be able to sell the item. Other big stores, like Best Buy etc., may not charge you a restocking fee because they are able to unload those units to other resellers.

So, in short, if a speaker comes back to Axiom, if the law is similar in CAnada, then they would go straight to the Outlet (Hence the 10% discount)...

Re: Does anyone know what happens to returned units?
#46492 05/21/04 12:44 AM
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This may also explain why some outlet speakers don't have any blemishes.

Re: Does anyone know what happens to returned units?
#46493 05/21/04 05:54 AM
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This was covered recently, wasn't it?

They're gone over with a fine-toothed comb, any flaws are fixed and they're put into B stock I believe.

Bren R.

Re: Does anyone know what happens to returned units?
#46494 05/21/04 08:46 PM
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Hi all,

Nope, you're all wrong. Returned units are sold at discount to Axiom employees, family, and relatives.

No returned units are put into B stock.

Regards,


Alan Lofft,
Axiom Resident Expert (Retired)
Re: Does anyone know what happens to returned units?
#46495 05/21/04 08:50 PM
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Dad.....is that you?





"Chickens don't clap."
Re: Does anyone know what happens to returned units?
#46496 05/21/04 09:06 PM
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so you gotta guy working on the loading dock right now thinkin, "man, i sure hope this guy returns these!"

bigjohn






EXCUSE ME, ARE YOU THE SINGING BUSH??
Re: Does anyone know what happens to returned units?
#46497 05/21/04 09:10 PM
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Sidvicious02,

Sid, my prodigal son, you're returned! LOL! Ha, ha, ha. One of my old M80s had a huge gouge out of the bottom right corner where Frankie the FedEx guy dropped it, presumably from the truck. Sorry, but you can't have it. It went back to the factory a few months ago.

Regards,
"Dad"


Alan Lofft,
Axiom Resident Expert (Retired)
Re: Does anyone know what happens to returned units?
#46498 05/22/04 07:28 AM
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Hmm... time to run down to the law courts and have my name legally changed to Colquhoun.

Bren R.

Re: Does anyone know what happens to returned units?
#46499 05/22/04 01:01 PM
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Can we be friends?


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