Axiom Home Page Forums General Discussion Technical Questions Reciever quandry

littleb-you're my father. Please buy me a receiver for Xmas.

I thought you had one.

Um... I need a new universal player. 5 or more disc, please!

Me, too! I've gotten 2 conflicting stories yesterday concerning my future receiver. Over the phone it was shipped yesterday, in an email reply it might have an eta in 2 weeks depending on the warehouse. Oh Brother!!!! I'm starting to get the ecost blues. Why do I see a cancelled order in my future? Oh well, back to shopping.

Now, I'm MAD!!!!!!!!!!!!!!!!!I just wanted a receiver with DPL2, and I didn't want to have to worry that my receiver couldn't push 4 ohm speakers--just in case I would consider purchasing the M80s in the future. I find a great deal on Ray's receiver over at Ecost. I even call them up to make sure they are available. And what do I end up with, I'll tell you what I end up with. Processing and Back order. I even call them up and ask them for an update. And I get we can't tell you anything. I COULD JUST SCREAM. I don't think I'll ever order from an authorized dealer again. Meanwhile, I visit the one authorized dealer for Denon products in my area, and they don't even stock any Denon. Sure, they have HK and Integra, but guess what. They arent't authorized to even sell them. It's my experience that the phrase authorized dealer is pig latin for WE DON'T STOCK ANYTHING! If it wasn't for Axiom I wouldn't have warranteed speakers. Maybe Ian and Alan should make a deal with some of these manufacturers, so we could order an HK or Denon directly from Axiom. That way we would be insured of good customer service. And we wouldn't get processing, back order and we don't know anything. I AM TOTALLY P-0ED.

I ended up ordering a 2805 from www.pricesrite.com for 619 (719 total w/3yr warranty($69) and shipping) and received my receiver in exactly one week. I couldn't be happier. The customer service seemed normal, got a tracking number in my email and everything arrived and looked as it should.

Hooked up the receiver to my Axiom setup, used the auto setup w/mic feature. Now I am completely blown away. The 2805 is pretty much perfect for what I wanted to acheive. Thanks to all for their suggestions. I am truly one satisfied customer. (Axiom, Denon and pricesrite.com)

Ecost sucks-when I called them and told them that my HK receiver was useless the rep told me "Looks like you got yourself an expensive paperweight". That's when I called my bank and had my credit card company investigate. If it will help you try calling PCMall. They are ECost's parent company and helped my with my troubles even knowing that I'd bought from eCost.

I called PC Mall. I didn't have to tell them why I was calling. They knew exactly why I was calling. According to them it is the manufacturers fault. They were promised product from Denon on October 3rd and haven't received the items. So, it's Denon I have a beef with. Maybe Pioneer isn't such a bad alternative.

For the future you may want to check out www.dakmart.com. I picked up my refurb 3803 for $648.00. They are an Auth. Denon seller so I am not too worried. Got the unit in 7 days (shipping time). Great to do business with!